Refund policy

Return Policy

At Hakeem Ki Dukan, we prioritize the quality and authenticity of our herbal remedies. However, if you are not completely satisfied with your purchase, we offer a return policy under the following conditions:

Eligibility for Returns

✔️ The product must be unused, unopened, and in its original packaging.
✔️ A return request must be made within 7 days of receiving your order.
✔️ The product should be free from any damage or tampering.

Non-Returnable Items

❌ Opened or used herbal remedies.
❌ Customized remedies prepared for individual consultations.
❌ Products purchased on sale or under special promotions.

Return Process

1️⃣ Request a Return – Email us at hakeemkidukan@gmail.com with your order number and reason for return.
2️⃣ Return Approval – Once approved, we will provide the return shipping address.
3️⃣ Send the Product – Pack the product securely and ship it back to us.
4️⃣ Verification & Processing – After inspecting the returned item, we will process an exchange or store credit (if applicable).

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, contact us within 48 hours with photos of the product and packaging. We will arrange a replacement at no extra cost.

For any queries, reach out to us at hakeemkidukan@gmail.com. We’re here to assist you! 💚